Orders placed before 2PM ET ship the same business day. Most orders arrive within 1–3 business days across Canada via tracked courier.

Yes — we ship coast to coast from our Canadian facility. Since we ship domestically, there are no customs delays or import fees for Canadian orders.

Every order ships in discreet, insulated packaging designed to protect compound integrity in transit, with no indication of contents on the exterior.

Yes. Once your order ships, you'll receive a tracking number by email. You can also view order status any time from your account under My Account → Orders.

Contact us within 30 days of delivery at support@northernpeps.shop with your order number and photos if applicable, and we'll make it right.

All products sold by Northernpeps are intended strictly for in-vitro laboratory and research use. They are not drugs, supplements, or food products, and are not intended for human or veterinary consumption, diagnosis, treatment, or prevention of any disease.

Every batch is released against third-party testing, evaluating purity by HPLC, identity, net peptide content, sterility, and endotoxin levels per USP <85> before it ships.

Visit our Certificates of Analysis page, or email support@northernpeps.shop with your lot number and we'll send it directly.

Northernpeps partners with ZC Labs, an established research compound supplier, to source and fulfill our catalog. ZC Labs does not perform the testing itself — they arrange and manage independent third-party lab testing for every batch, and handle the resulting COAs. Because ZC Labs is the supplier of record, the certificate is issued in their name, not Northernpeps'. The purity, identity, and lot data on the certificate are fully accurate and verifiable regardless of which company name appears on it. See our Certificates of Analysis page for the full disclosure.

Store lyophilized (freeze-dried) compounds in a cool, dry place away from direct light. Once reconstituted for laboratory use, follow standard cold-chain storage practices appropriate to the compound and your facility's protocols.

We accept major credit and debit cards through our secure checkout. If you need an alternative payment method for an institutional order, contact support@northernpeps.shop.

Yes. Labs, institutions, and resellers can apply for volume pricing and priority dispatch through our Partnership Program.

Yes. All payments are processed through an encrypted, PCI-compliant checkout — we never see or store your full card details.

You can check out as a guest, but creating an account lets you track orders, save your details for faster checkout, and access past Certificates of Analysis.

Our products are intended for qualified researchers, laboratories, and institutions. By purchasing, you confirm you are 19 years of age or older and are acquiring these products solely for laboratory research purposes.

Contact support@northernpeps.shop within 30 days of delivery for any purity concern, wrong item, or shipping damage — see our Shipping & Returns page for full details.

Email support@northernpeps.shop or use our Contact page — we respond within 1–2 business days.